Last Updated: August 09, 2025

At Wavelash Beach Resort ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.wavelashresort.com) (www.wavelashresort.com), make a reservation, or interact with our services.

By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Contact Details: Name, email address, phone number, and mailing address provided during bookings, inquiries, or registrations.

Payment Information: Credit/debit card details or other payment methods used for reservations or services (processed securely via third-party payment gateways).

Booking Information: Details such as check-in/check-out dates, room preferences, and special requests.

Identification: Government-issued ID details (e.g., for check-in purposes, as required by law).

Account Information: If you create an account on our website, we collect your username, password, and preferences.

1.2 Non-Personal Information

Browsing Data: IP address, browser type, device type, operating system, and pages visited on our website.

Cookies and Tracking Technologies: Information collected via cookies, web beacons, or similar technologies to enhance your browsing experience and analyze website usage.

Usage Data: Details about how you interact with our website, such as clicks, time spent on pages, and referral sources.

1.3 Information from Third Parties

We may receive information from third-party booking platforms (e.g., Booking.com, MakeMyTrip) or travel agencies when you book through them.

Social media interactions or reviews shared on platforms like X or Google Reviews may also be collected.

2. How We Use Your Information

We use your information to:

Process and manage reservations, payments, and check-ins.

Communicate with you regarding bookings, promotions, or customer service inquiries.

Personalize your experience, such as offering tailored room options or promotions.

Improve our website, services, and marketing efforts through analytics.

Comply with legal obligations, such as maintaining guest records as required by Indian law.

Send marketing communications (with your consent), such as newsletters or special offers.

Ensure the security of our website and prevent fraudulent activities.

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors (e.g., payment processors, cloud hosting services, or analytics providers) who assist in operating our website and services.

Booking Partners: Third-party platforms or travel agencies involved in your reservation.

Legal Authorities: When required by law, such as for compliance with government regulations or in response to legal requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

Our website uses cookies to:

Enhance user experience (e.g., remembering your preferences).

Analyze website traffic and performance.

Deliver targeted advertisements.

You can manage cookie preferences through your browser settings.

Disabling cookies may affect website functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

Secure Socket Layer (SSL) encryption for data transmission.

Secure storage of payment information via trusted third-party gateways.

Regular security audits and updates to our systems.

However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

6. Your Rights

Under applicable laws, such as the DPDP Act, 2023, you may have the right to:

Access: Request a copy of the personal data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Deletion: Request deletion of your personal data, subject to legal obligations.

Data Portability: Request transfer of your data to another service provider.

Withdraw Consent: Opt out of marketing communications or data processing where consent is required.

Nominate: Designate a nominee to manage your data in case of incapacitation (as per DPDP Act).To exercise these rights, contact us at [insert contact email, e.g., privacy@wavelashresort.com]. We will respond within the timeframes required by law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., guest records for compliance with local regulations).

For example: Booking data is retained for [X years] as per legal requirements.

Marketing data is retained until you unsubscribe or request deletion.

8. International Data Transfers

If you are booking from outside India, your data may be transferred to and stored in India or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., booking platforms or social media). We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing information.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us to have it removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Last Updated” date. We encourage you to review this page regularly.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Wavelash Beach Resort
Gorai Beach, Mumbai, Maharashtra, India
Email: [privacy@wavelashresort.com (mailto:privacy@wavelashresort.com)]
Phone: [+91-XXX-XXX-XXXX]

For complaints, you may also contact our Data Protection Officer at the above email or, if applicable, escalate concerns to the Data Protection Authority under the DPDP Act, 2023.