Last Updated: August 09, 2025

Welcome to Wavelash Beach Resort ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website (www.wavelashresort.com) (www.wavelashresort.com), booking services, and stays at Wavelash Beach Resort, located at Gorai Beach, Mumbai, Maharashtra, India.

By accessing our website, making a reservation, or staying at our resort, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. General Terms

1.1 Eligibility: Our services are intended for individuals aged 18 or older. By using our website or services, you confirm that you meet this age requirement or have consent from a legal guardian.

1.2 Accuracy of Information: You agree to provide accurate, current, and complete information during booking, check-in, or any interaction with our services.

1.3 Modifications: We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the “Last Updated” date. Continued use of our services after changes constitutes acceptance of the revised Terms.

2. Reservations and Payments

2.1 Booking Process: Reservations can be made via our website, third-party booking platforms (e.g., Booking.com, MakeMyTrip), or directly with our staff. All bookings are subject to availability and confirmation.

2.2 Payment Terms: A valid credit/debit card or other accepted payment method is required to secure your booking. Full or partial payment may be required at the time of booking, depending on the rate or package selected. All prices are quoted in Indian Rupees (INR) unless otherwise stated and include applicable taxes unless specified. Payments are processed securely through third-party payment gateways.

2.3 Cancellation and Refund Policy:

Cancellation policies vary by rate or package. Details will be provided at the time of booking.

Cancellations within [X hours/days] of check-in may incur a fee or forfeiture of the deposit, as specified in your booking confirmation.

Refunds, if applicable, will be processed within [X days] to the original payment method.

No-shows without prior cancellation will be charged the full booking amount.

2.4 Rate Changes:

Room rates are subject to change until your booking is confirmed. Promotions or discounts cannot be combined unless explicitly stated.

3. Check-In and Check-Out

3.1 Check-In: Check-in time is [2:00 PM IST] or as specified in your booking confirmation. Early check-in is subject to availability and may incur additional charges.

3.2 Check-Out: Check-out time is [11:00 AM IST]. Late check-out is subject to availability and may incur additional charges.

3.3 Identification: Guests must provide valid government-issued identification (e.g., Aadhaar, passport, or driver’s license) at check-in, as required by Indian law.

3.4 Guest Policies:Maximum occupancy per room is specified at booking. Additional guests may incur extra charges.Pets are allowed subject to our pet policy (charges may apply; contact us for details).Smoking is prohibited in rooms and indoor areas, with designated smoking areas available.

4. Guest Conduct

4.1 Code of Conduct: Guests are expected to behave respectfully toward staff, other guests, and resort property. Disruptive behavior, including excessive noise, vandalism, or illegal activities, may result in eviction without refund.

4.2 Property Damage: You are responsible for any damage caused to resort property during your stay. Charges for repairs or replacements will be billed to you.

4.3 Prohibited Items: Weapons, hazardous materials, or illegal substances are strictly prohibited on resort premises.

5. Use of Facilities

5.1 Amenities: Access to amenities (e.g., swimming pool, restaurant, bar) is subject to availability, operating hours, and any additional charges as communicated.

5.2 Safety: Guests must follow safety guidelines for facilities, such as pool rules or fire safety protocols. We are not liable for injuries resulting from failure to follow these guidelines.

5.3 Events and Functions: Use of banquet halls or event spaces requires prior booking and compliance with specific terms provided at the time of reservation.

6. Liability

6.1 Limitation of Liability: Wavelash Beach Resort is not liable for:

Loss or damage to personal belongings, unless caused by our gross negligence.Injuries or accidents during your stay, except where we are legally responsible.

Disruptions due to force majeure events (e.g., natural disasters, strikes, or government restrictions).

6.2 Third-Party Services:

We are not responsible for services provided by third parties, such as tour operators or transportation services, even if booked through us.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Wavelash Beach Resort or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use this content without our prior written consent.

8. PrivacyYour personal information is handled in accordance with our Privacy Policy (#). Please review it for details on how we collect, use, and protect your data.

9. Termination

We reserve the right to refuse service, cancel bookings, or terminate your stay if you violate these Terms, engage in unlawful activity, or fail to comply with our policies, without refund.

10. Governing Law and Dispute Resolution

10.1 Governing Law: These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

10.2 Dispute Resolution: In case of disputes, we encourage you to contact us first to resolve the issue amicably. If unresolved, disputes may be referred to mediation or arbitration as per applicable laws.

11. Force Majeure

We are not liable for failure to perform our obligations due to events beyond our control, including but not limited to natural disasters, pandemics, government regulations, or power outages.

12. Contact Us

For questions, concerns, or complaints regarding these Terms, please contact:

Wavelash Beach Resort
Gorai Beach, Mumbai, Maharashtra, India
Email: [info@wavelashresort.com (mailto:info@wavelashresort.com)]
Phone: [+91-XXX-XXX-XXXX]